Skip to main content

Plans and invoices

This page describes how to view the active plan, manage open and paid invoices, choose the preferred payment method, and access the Stripe customer portal.

How to access

  • Menu: Billing
  • Address: /billing
  • Who can use it: Administrator for payment and editing actions; User for read-only viewing

Interface

Active plan

The card at the top of the page shows:

  • Plan name — Starter, Business, or Enterprise
  • Annual price — amount in euros
  • Status — colored badge (see Billing Overview)
  • Renewal date — days remaining and exact end-of-period date
  • Change plan button — goes to /billing/upgrade
  • Cancel subscription button — starts cancellation (not shown when cancelled or archived)

Open invoices

The Open invoices tab lists all invoices not yet settled. Each row shows:

FieldDescription
Invoice numberUnique identifier for the invoice
TypeFirst invoice / Renewal / Pro-rata upgrade
Due dateDate by which payment must be made
Payment referenceReference code to use for manual payment
Applied couponIf present, shows the code and discount (percentage or free days)
AmountTotal in euros
Pay by card buttonStarts payment via Stripe Checkout

If there are no open invoices, the section displays the message No open invoices.

The Paid invoices tab shows the history of all completed payments. Each row includes:

FieldDescription
Invoice numberUnique identifier
TypeFirst invoice / Renewal / Pro-rata upgrade
Issue dateWhen the invoice was generated
Payment dateWhen the payment was recorded
Payment referencePayment reference code
Applied couponIf present, code and applied discount
AmountTotal paid
Download PDF buttonDownloads the invoice as a PDF

Preferred payment method

The Preferred payment method block shows a set of clickable pills corresponding to the payment methods configured for your tenant. The active pill is highlighted with the primary color. Methods that are not enabled are visible but greyed out and cannot be selected.

Operations

Paying an open invoice by card

  1. Go to BillingOpen invoices tab.
  2. Find the invoice to pay.
  3. Click Pay by card.
  4. You will be redirected to the secure Stripe Checkout payment page.
  5. Enter your card details (Visa, Mastercard, or American Express) and confirm.
  6. When payment is complete, Stripe notifies CADrivit via webhook and the invoice is automatically moved to the Paid invoices tab; the subscription returns to active.
Card payment

CADrivit accepts only credit/debit cards (Visa, Mastercard, Amex) via Stripe Checkout. SEPA direct debit is not available.

Downloading a paid invoice

  1. Go to BillingPaid invoices tab.
  2. Find the invoice in the list.
  3. Click Download PDF — the file is downloaded directly in the browser.

Changing the preferred payment method

  1. Scroll to the Preferred payment method block.
  2. Click the pill for the desired method.
  3. The selection is saved automatically; a brief loading indicator appears during saving.

Accessing the Stripe customer portal

The Stripe portal lets you independently manage your registered payment methods, download Stripe receipts, and cancel the subscription directly on Stripe's side.

  1. Go to Billing.
  2. Click Customer portal (if available on your plan).
  3. You will be securely redirected to the Stripe self-service portal.
Automatic reconciliation

Payments made via Stripe are recognized automatically via real-time webhooks. There is no need to manually reload the page after payment.

States and messages

  • No open invoices — informational message when all invoices are settled.
  • No paid invoices — informational message if there are no payments recorded yet.
  • Orange banner (past_due) — warns that at least one invoice is overdue; disappears as soon as the payment is recorded.
  • Red banner (suspended) — indicates the account is in read-only mode; to reactivate it, the open invoice must be paid.

Notes and limits

  • Payment is reserved for the tenant Administrator.
  • Only invoices of type upgrade_prorated reflect an immediate plan change; renewal invoices are generated automatically by the system 30 days before the period expires.
  • The payment reference on the invoice row is the unique code to provide when a manual payment is handled by support.
  • Invoice PDFs are accessible only to authenticated users of the tenant.