Plans and invoices
This page describes how to view the active plan, manage open and paid invoices, choose the preferred payment method, and access the Stripe customer portal.
How to access
- Menu: Billing
- Address:
/billing - Who can use it: Administrator for payment and editing actions; User for read-only viewing
Interface
Active plan
The card at the top of the page shows:
- Plan name — Starter, Business, or Enterprise
- Annual price — amount in euros
- Status — colored badge (see Billing Overview)
- Renewal date — days remaining and exact end-of-period date
- Change plan button — goes to
/billing/upgrade - Cancel subscription button — starts cancellation (not shown when
cancelledorarchived)
Open invoices
The Open invoices tab lists all invoices not yet settled. Each row shows:
| Field | Description |
|---|---|
| Invoice number | Unique identifier for the invoice |
| Type | First invoice / Renewal / Pro-rata upgrade |
| Due date | Date by which payment must be made |
| Payment reference | Reference code to use for manual payment |
| Applied coupon | If present, shows the code and discount (percentage or free days) |
| Amount | Total in euros |
| Pay by card button | Starts payment via Stripe Checkout |
If there are no open invoices, the section displays the message No open invoices.
Paid invoices
The Paid invoices tab shows the history of all completed payments. Each row includes:
| Field | Description |
|---|---|
| Invoice number | Unique identifier |
| Type | First invoice / Renewal / Pro-rata upgrade |
| Issue date | When the invoice was generated |
| Payment date | When the payment was recorded |
| Payment reference | Payment reference code |
| Applied coupon | If present, code and applied discount |
| Amount | Total paid |
| Download PDF button | Downloads the invoice as a PDF |
Preferred payment method
The Preferred payment method block shows a set of clickable pills corresponding to the payment methods configured for your tenant. The active pill is highlighted with the primary color. Methods that are not enabled are visible but greyed out and cannot be selected.
Operations
Paying an open invoice by card
- Go to Billing → Open invoices tab.
- Find the invoice to pay.
- Click Pay by card.
- You will be redirected to the secure Stripe Checkout payment page.
- Enter your card details (Visa, Mastercard, or American Express) and confirm.
- When payment is complete, Stripe notifies CADrivit via webhook and the invoice is automatically moved to the Paid invoices tab; the subscription returns to
active.
CADrivit accepts only credit/debit cards (Visa, Mastercard, Amex) via Stripe Checkout. SEPA direct debit is not available.
Downloading a paid invoice
- Go to Billing → Paid invoices tab.
- Find the invoice in the list.
- Click Download PDF — the file is downloaded directly in the browser.
Changing the preferred payment method
- Scroll to the Preferred payment method block.
- Click the pill for the desired method.
- The selection is saved automatically; a brief loading indicator appears during saving.
Accessing the Stripe customer portal
The Stripe portal lets you independently manage your registered payment methods, download Stripe receipts, and cancel the subscription directly on Stripe's side.
- Go to Billing.
- Click Customer portal (if available on your plan).
- You will be securely redirected to the Stripe self-service portal.
Payments made via Stripe are recognized automatically via real-time webhooks. There is no need to manually reload the page after payment.
States and messages
- No open invoices — informational message when all invoices are settled.
- No paid invoices — informational message if there are no payments recorded yet.
- Orange banner (past_due) — warns that at least one invoice is overdue; disappears as soon as the payment is recorded.
- Red banner (suspended) — indicates the account is in read-only mode; to reactivate it, the open invoice must be paid.
Notes and limits
- Payment is reserved for the tenant Administrator.
- Only invoices of type
upgrade_proratedreflect an immediate plan change;renewalinvoices are generated automatically by the system 30 days before the period expires. - The payment reference on the invoice row is the unique code to provide when a manual payment is handled by support.
- Invoice PDFs are accessible only to authenticated users of the tenant.